Multisight cloud security cameras logo

Now you can be everywhere at once.

multisight app and cameras for mobile view

Finally, an easy-to-use video service for retailers with multiple locations.

Everything's Included - No Upfront Cost

Installation and Services

Installation + Services

Software and Updates

Software & Updates

Equipment

Equipment

Relax. We'll take care of everything: from installation to updates to maintenance and repair.

MultiSight installer

We Take Care of Installation

Our experienced installers take care of installing and configuring your equipment—all included in the price of the monthly service!*

*Additional fee charged only for outdoor cameras and plenum-rated installations.


We Focus on Your System; You Focus on Your Business

The MultiSight Support Team monitors your system's health and lets you know (within 24 hours) if there is an equipment issue requiring attention.

And any time you have questions or concerns, we're here for you.


No More Worries About Maintenance or Upgrades

We take care of any issues with your equipment. Need a new camera? We'll replace it, free of charge.

Best of all, when renewing your contract, you're eligible for a complete system refresh, for a nominal fee. You'll always have the latest and greatest technology.

Access your video and administer the system, no matter where you are.

multisight HD camera

Spotchecker (iOS app)

Quickly check on all of your stores while you're on the go. You can even save a clip and share it with others. Take a virtual tour of the Spotchecker app.


MultiSight Administration website

Monitor system health, edit camera names, and manage users, all from a single, simple website.


Updates

Improvements to apps and equipment pushed out regularly, via MultiSight's cloud services. No additional costs, and no administrative burden for you.

Our cameras and gateway are designed to work together. All are included in the price of the service.

multisight HD camera

Blend In

Your service includes up to 12 HD (720p) cameras. Small and discreet, these cameras can even be painted to match your store's decor.

Tech Specs

Be Discreet

We offer a variety of mounting options, including this low-profile in-ceiling mount.


Stand Out

Let your customers and employees know the store is protected. And save energy with our ultra-low-power PoE cameras; each one uses about 1/10 the energy of a typical IP security camera.


MultiSight camera front and side

Connect Intelligently

Our gateway box is low-energy too. And it's sealed and fanless, to operate smoothly in even the toughest environments.

Getting started is a snap

Videos

Managing Operations

Preventing Loss

Working with IT

For the IT professional

We hear you. We really do. No one wants the job of deploying 100 conventional DVRs, getting them configured for remote access, plugging in all their IP addresses into some mobile client, and periodically checking to be sure they're all up and running. Just when you think you have everything set up correctly, some yahoo unplugs the router and a whole store's worth of video is inaccessible again. And don't even TALK to us about the pain of provisioning users and managing software updates on all of that equipment.

This is one of the reasons we created MultiSight: to lighten your load. We install our equipment, with no special configuration required on your part; as long as our gateway can reach the public Internet, you're good to go. Our gateways "phone home" to our cloud services, ensuring that users can always connect to video from their stores. And we take care of monitoring your system's health and pushing out updates—our cloud-based architecture makes all of this easy.

We play nicely on your network too. We take care to limit the amount of bandwidth our video consumes, so you never have to worry about disruptions to business-critical transactions.

Administering this system is a snap. You can use any browser to log in to our administrative websiteno special client to install. From this site, you can add and remove users, change who can see which location, and reset their passwords, no matter where they are or what device they are using—even in a BYOD environment. Another administrative headache solved!

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Frequently Asked Questions

About the Service

How many days of video can you store?

We store about 3 weeks of HD 720p video recording locally, on the Gateway device. Video that is pushed up to the cloud is retained for a year. Our service also uses "pruning" to delete the oldest sections of video where no motion occurs. Pruning can significantly increase your video retention, and it's all managed automatically, with no effort on your part.

Does all the video get sent to the cloud?

To conserve bandwidth, we send only some of your video up to the cloud. All video is first recorded locally on the Gateway. Then we push some video to the cloud, either automatically or based on your request.

  • Automatic If you have a particular camera view (like a back door) where you want to capture all video and have it automatically exported to the cloud, we make that very simple.
  • Requested You can also select a specific video clip that's important and export that to the cloud, to keep for reference in an ongoing investigation.

Do you monitor the health of my system?

As part of the MultiSight service, we continuously monitor the health of your system. On the off-chance that there is an issue with the equipment, we will let you know right away and send you new equipment, if needed.

  • For cameras, throw the old one away and connect the new one.
  • For a Gateway, send the old one back to us and connect the new one. Your important video is in the cloud and will remain there even when you get the new Gateway.

How much does your video service cost?

The Basic plan (which includes 8 cameras) can be as little as $167/location/month. Pay just $50 more for our Premium plan to get 4 more cameras per site, plus additional services. Everything is included in this price: cameras, gateway, cloud services, apps, system health monitoring, support, and maintenance. And, for a limited time, we're waiving our $1499 activation fee, so there's no charge for installation or configuration.

Requirements

What is the minimum network speed required?

Here's where a lot of vendors can't compete. We built MultiSight to work over low-bandwidth connections. While we recommend that you have an upload speed of 1Mbps or better, we've successfully deployed MultiSight at locations with as low as 500 Kbps. The user's experience will naturally improve with a faster upload speed, but your cloud library of clips will always be retained at the highest quality level, no matter how slow your uplink speed is.

Can I use my own cameras with your system?

Many times people will tell us that they made a huge investment in new cameras a couple of years back and don't want to do it again. We understand. That's why our cameras are included as part of the MultiSight service at no additional charge. Our cameras are state-of-the-art, small form-factor, purpose-built, HD cameras that record at 720p. Furthermore, with our anti-obsolescence plan, you will never need to buy new cameras again.

What if I need more than 12 cameras?

MultiSight is optimized for 8-12 cameras per site. Usually this means we target stores of less than 6,000 square feet. However, depending on your requirements for coverage, we can accommodate larger footprints by adding a second gateway. Please call us to discuss the details.

Can I buy MultiSight for my home?

We get this question a lot. MultiSight can fit into almost any environment where someone needs to remotely access video...so, yes, you could purchase MultiSight for your home. However, MultiSight is a commercially hardened system that is over-designed for most residential applications. In addition, the real benefits of our system accrue when you have more than one location to manage. If you want to talk more about this, just give us a call.

Equipment/Installation

Do you have an outdoor camera?

Absolutely. We can mount our HD camera in an industrial strength enclosure that will protect it in all but the worst environmental conditions.

Why can't I just use my PC instead of your gateway?

Using a purpose-built device allows us to simplify installation, keep tabs on your system's health, and, most importantly, improve reliability. We designed our gateway specifically for your environment. We made it sealed and fanless, so it's quiet enough for an office environment and rugged enough for settings where dust, grease, or food particles might cause issues

How do your cameras mount on my drop-ceiling?

We use our T-bar or our recessed in-ceiling mount for your drop-ceiling installations. Check out all the different mounting options here.

My building requires plenum-rated installations. Can you do that?

Yes we can. We have special adapters to install our ceiling "can mount" into a 4" deep double gang box. If you require a plenum-rated installation, we will provide these adapters to our installer. Call us for more details. See all of our mounting options here.

Can you pan, tilt, and zoom this camera?

People often think that a pan / tilt / zoom (PTZ) camera will offer 360 degrees of coverage, but it doesn't work out that way. Murphy's Law pretty much guarantees that when a critical incident occurs, a PTZ camera will be pointed in the other direction. The MultiSight service includes a generous number of cameras; place them wherever you need them. Our cameras are installed in a fixed position and focus over a wide distance. All MultiSight cameras have a ball-and-socket mount that allows them to be easily adjusted to capture the perfect angle. And then, if you feel that you need to double up in a certain area, go ahead and do that. Why spend a thousand dollars on a PTZ camera when you can just put up another MultiSight camera?

Get In Touch

  • email us Email us: sales@multisight.com
  • phone Call us: 1-800-491-3014
  • see us here See us here:

    ASIS International

    Sept 29 - Oct 2, 2014

    Georgia World Congress Center, Atlanta, Georgia